Privacy & Policy
Effective Date: January 1, 2026
At Niagara Way, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or book our private transportation services.
By using our website or services, you agree to the practices described in this Privacy Policy.
To learn more about Niagara Way, our mission, and our commitment to providing professional private transportation services, please visit our About Us page.
Information We Collect
When you contact us, request a quote, or book a ride, we may collect personal information, including:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Travel date and time
- Number of passengers
- Luggage information
- Special travel requests
- Payment information (processed securely through third-party payment providers)
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral sources
- Cookies and similar tracking technologies
How We Use Your Information
- Process and confirm reservations
- Provide private transportation services
- Communicate regarding your booking
- Respond to inquiries and customer support requests
- Improve our website and customer experience
- Personalize our services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We only collect information necessary to provide our services efficiently and professionally.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.
Cookies help us:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
- Measure marketing effectiveness
You can disable cookies through your browser settings; however, some website features may not function properly.
How We Protect Your Information
Niagara Way uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.
Although we implement industry-standard security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Secure payment processing providers
- Website hosting and technology partners
- Customer communication services
- Legal or regulatory authorities when required by law
All trusted service providers are expected to protect your information appropriately.
Third–Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Data Retention
We retain personal information only for as long as necessary to:
- Complete booked transportation services
- Maintain business records
- Resolve customer inquiries
- Meet legal, tax, and regulatory requirements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Object to certain types of data processing
- Request information about how your data is used
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected unintentionally, we will take appropriate steps to remove it.
Changes to This Privacy Policy
Niagara Way may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date. We encourage users to review this Privacy Policy periodically.
For more information about booking policies, cancellations, payments, and your responsibilities when using our services, please review our Terms & Conditions.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Niagara Way
Niagara Falls, Ontario, Canada
Phone: +1 647-654-8290
Email: booking@niagaraway.com